Know where every record is
Track records by matter, location, and custodian.
RECORDSHUB
Physical records. Connected to every matter.
RecordsHub connects physical records, offsite storage, and digitization in one governed workflow, giving law firms complete visibility into location, custody, and records activity.
RecordsHub / Physical Records Management The challenge
Finding the file is only the beginning.
Physical records are often managed through spreadsheets, paper requests, and disconnected vendor systems. The result is limited visibility, unnecessary manual work, and increased risk as files move between offices, storage facilities, and scanning teams.
Key benefits
- Locate physical records and understand who has custody.
- Coordinate requests, returns, and offsite work across offices.
- Connect scanning, quality review, and verified DMS delivery.
- Carry access restrictions, holds, and retention requirements through the records lifecycle.
The solution
Physical records. One connected process.
RecordsHub unifies physical records management, giving law firms greater control over inventory, movement, digitization, and governance.
Reduce manual coordination
Streamline requests, retrievals, returns, and digitization.
Maintain governance throughout
Enforce access restrictions, legal holds, and retention requirements.
Core capabilities
Physical records, governed end to end.
Inventory and audits
Find physical records by client, matter, barcode, location, or custodian. Use barcode scanning to verify inventory and resolve discrepancies.
Requests and circulation
Manage record requests, reservations, check-outs, returns, and recalls with due dates, custody tracking, and proof of receipt.
Offsite storage management
Coordinate Iron Mountain inventory, retrievals, returns, and order status alongside onsite records, with reconciliation to resolve discrepancies.
Governed digitization
Coordinate scanning, quality review, and verified publication into iManage, NetDocuments, and other supported platforms while maintaining controls over physical originals.
Lifecycle governance
Connect RetentionHub eligibility and ProtectionHub legal holds to physical records workflows, with required approvals and documented destruction.
Reporting and oversight
Monitor requests, overdue records, inventory exceptions, vendor activity, and digitization progress through operational and compliance reporting.
See it in context